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1. On average, how long does it take waiters to serve a customer from the moment they sit down?
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1. On average, how long does it take waiters to serve a customer from the moment they sit down?
2. Have customers mentioned delays with the menu, the food, or the bill?
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2. Have customers mentioned delays with the menu, the food, or the bill?
3. How quickly do the waiters respond when a customer makes an additional request (water, cutlery, etc.)?
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3. How quickly do the waiters respond when a customer makes an additional request (water, cutlery, etc.)?
4. Do you think the speed of service affects table turnover during peak hours?
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4. Do you think the speed of service affects table turnover during peak hours?
5. Do you think that if the service is faster and more efficient, the customer will return and recommend the restaurant to their family and friends?
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5. Do you think that if the service is faster and more efficient, the customer will return and recommend the restaurant to their family and friends?
6. If you find a system that helps your servers serve faster and leave a better impression at each table, would you get it?
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6. If you find a system that helps your servers serve faster and leave a better impression at each table, would you get it?
